About us
Broadway premium properties llc is a small business in New York, NY. We are agile, professional and our goal is to Create an comfortable and exciting experience for our clientele .
Our work environment includes:
- Modern office setting
- Food provided
- Growth opportunities
We are looking for a Customer Service Representative to join our team. The successful candidate will be responsible for providing excellent customer service to our clients, responding to inquiries and resolving customer complaints. The ideal candidate will have excellent communication and interpersonal skills, be able to multitask, and have a positive attitude. This position requires the ability to work in a fast-paced environment, so we are looking for someone who is organized and able to handle multiple tasks at once.
Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Provide accurate information about products and services.
- Resolve customer complaints in a timely and satisfactory manner.
- Maintain customer records and accounts.
- Provide feedback to management regarding customer service issues.
- Follow up with customers to ensure satisfaction.
- Identify opportunities to upsell products and services.
Job Types: Full-time, Part-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
- Work from home
Experience level:
- 1 year
Shift:
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work setting:
- In-person
Ability to commute/relocate:
- New York, NY 10003: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
