About us The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities. As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations. Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
Advisor
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- Permanent / Secondment / Fixed Term to 27 June 2024
- Income Portfolio, Service Delivery, National Office, Wellington
You will be part of exciting work programmes, that greatly enhance the access to services, income, and the wellbeing of New Zealanders. We want you to help us to continue improving our support systems, making them easier to understand and navigate and providing fair, consistent, accurate and timely support.
We would love to hear from you if you want to:
- Contribute to the development and implementation of initiatives to improve income support products, systems, and services. We love to see positive outcomes.
- Collaborate with different people across MSD – you will be part of a cross-functional multi-disciplinary team and will be working with others across our business, around MSD and possibly other agencies, to provide high quality operational advice.
- Contribute and support the delivery of key action plans to enhance client experience by using your excellent communication skills including the ability to present clear, concise documentation.
- Help solve business problems - you will know how to understand and document business needs, processes and advice to deliver solutions and support implementation. We need you to evaluate information, analyse processes and identify areas for improvement.
- Be curious, and enthusiastically look to understand complex issues and research solutions to provide high quality advice
- Demonstrate your ability to work at pace to deliver smart solutions to complex problems and provide pragmatic and effective advice.
- Show your passion to help New Zealanders be safe, strong, and independent and want to share your knowledge and experience. Knowledge of Ministry of Social Development products and services would be an advantage.
We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are. Our people are as diverse as the communities we serve.
Position Description
https://www.msd.govt.nz/hr/documents/position-descriptions/dce-service-delivery/advisor-january-2022.docx
Salary range: $75,943.00 - $91,931.00
How to apply
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.
All applications must be made online. If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz
Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.
Closing date: 9 July 2023
Joining us
Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.
If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.
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