Job Purpose
- To provide on time technical application support and problem solving during all operational hours to ensure healthy environment of the supported systems and uninterrupted smooth business operations.
Report To Position Name
• Ensure that supported Applications are up and running 24/7. • Ensure that applications are closely monitored. • Provide proactive support to avoid application issues. • Review Applications KPIs for any room for enhancement. • Handle Global issues related to supported applications. • Perform on-call duties.
QUALIFICATIONS_ESSENTIAL
• Bsc. In Computer Science or equivalent related degree. • Excellent Computer skills, Advanced MS office and scripting are required. • Very Good in Arabic & English (Reading, Writing & Oral). • Strong interpersonal and Negotiation skills. • Strong knowledge in ORACLE environment (SQL,PLSQL) is a must • Strong knowledge in UNIX/linux Operating systems is a must • Strong knowledge in Unix/linux shell scripting is a must • Very good communication skills. • Presentation skills.
QUALIFICATIONS_DESIRABLE
NA
EXPERIENCE_ESSENTIAL
• Minimum 2 to 4 years’ Experience in Applications Support, • Experience with large scale systems. • Experience diagnosing, troubleshooting and identifying solutions to resolve issues
EXPERIENCE_DESIRABLE
.NA
CERTIFICATIONS_ESSENTIAL
NA
